txt file that follows this format for columns: number to port, receiving number, tracking source, and account name. If you would like to port multiple numbers you have the option to upload a. Next, assign the tracking source and if you are an agency, choose the account. Step 3: Go to Numbers to Port and enter in the Number to Port and the Forward/Receiving Number. Step 2: Enter the current carrier's name: Canadian phone number ports to CTM can take up to 6 weeks.When porting US phone numbers into CTM can take between 2 - 4 weeks to complete.If one of your port numbers is an active receiving number, please choose an alternate routing method for the associated tracking numbers.Verify the numbers in the port and make sure they are not active receiving numbers.In order for a streamline port request it is best not to move number between sub accounts until the porting process has completed. Note: Number(s) should be ported into the account you would like the phone number(s) to reside in.
Start by selecting create your port request in CTM within the numbers menu, go to: For further information please send an email to Our Numbers Management team will contact you regarding the regulatory paperwork required.įor porting numbers in US and Canada. To move a phone number from one carrier to another like CTM you will need to follow these guidelines.ĬTM does offer porting from other countries (when available).
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